Privacy Policy

1. What do we do with your information?

To use this service you provide us with your name and email address. This information is retained to provide a better user experience and to enable you to manage your account e.g. reset your password.

When you use the service, we also automatically receive your computer’s internet protocol (IP) address and information that enables us learn about your browser and operating system.

The ratings information that you provide in the course of using this service will not be shared with anyone else.

Some anonymised charts may be used for marketing purposes. Where this is the case, care shall be taken to ensure that teams and individuals cannot be identified.

As necessary we may send you emails to support you in the use of this service.

2. Consent

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at contact@team-sense.co.uk

3. Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

4. CenturyLink Cloud

Our service is hosted on CenturyLink Cloud. They provide us with the technology platform that allows us to provide our services to you.

5. Third-party services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our site or are redirected to a third-party site or application, you are no longer governed by this Privacy Policy or our site’s Terms of Service.

Your data is stored by ElephantSQL on the Amazon Web Services (AWS) platform. Data access is encrypted using SSL.

Your subscription is managed by ChargeBee.com through a self-service portal that they provide.

Payments are transacted through the Stripe.com payment gateway.

No credit card details are held by the TeamSense application or by Agileflow Ltd.

We use Google Analytics service to help monitor, maintain and improve the application.

Links

When you click on links on our service, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

6. Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

When you access the site your information is encrypted using secure socket layer technology (SSL). Although no method of transmission over the Internet or electronic storage is 100% secure, we follow generally accepted industry practices.

7. Cookies

By using this site you are accepting our use of cookies. They are used for session management only. Here is a list of cookies that we use.

JSESSIONID cookie is sessional. It contains a unique token used solely for identifying the user's session to our servers.

__VCAP_ID__ cookie is sessional. It contains a unique token used solely for server load balancing.

8. Age of consent

By using this site, you represent that you are at least the age of majority in your jurisdiction of residence.

9. Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our service is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to offer this service to you.

Questions and contact information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at:

contact@team-sense.co.uk